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Tearing down old structures to create
more productive committees.
Situation
A large trade association in the textiles industry conducted most of its business
through a large number of committees, several of which were required by the
by-laws and several of which had become standing simply by habit. Using an
infrastructure that paralleled its program structure, these large standing
committees were only marginally productive, and had no objectives or assignments.
Instead, each committee became a generator of large lists of pet projects
and peeves, which then migrated up to the board in the form of recommendations
or resolutions that filled the board’s agenda. This had led to increased
member dissatisfaction and disenchantment with the whole committee experience.
No overall strategy existed for the organization; therefore they had no basis
for deciding how to organize member resources to get work done.
TC Solution
First step was to assess the relative effectiveness of the committee system
and structure using a TC tool designed to help the organization clarify its
issues. Using select TC criteria, the group was able to define a set of questions
it could use to assess the relative appropriateness and effectiveness of the
committee system.
Results
Once the effectiveness of the committee system was analyzed, its structure
was reconstructed around goals and objectives from the strategic plan and
uncoupled from program and staff structures. This helped the organization
streamline its approval process, dramatically increasing its speed and flexibility.
As a result of this restructuring, more members began to participate in the
committee system, many of whom did not want to participate before. New assignments
were more focused, shorter-term and of higher strategic value, putting more
volunteer resources behind the plan, and increasing the number of people who
knew about it.
One lesson learned: an organization cannot reshape its committee structure
unless it has a valid strategic plan and it has reshaped the behavior of the
board. If these are not in place, the committee system is in danger of morphing
itself back into a standing committee structure.
To learn more about how Tecker Consultants can help
your organization,
contact us at 215.493.8120.
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